BOARDING FAQs

Vaccinations required for boarding 

We require your dog to be vaccinated against rabies, parvo/distemper, bordetella and canine influenza. 

Rabies and Distemper/Parvo are given every 3 years (after the initial 1 year vaccine)

Bordetella and Canine Influenza are given yearly.
The initial vaccine for Canine Influenza is a 2 dose vaccine protocol with 3 weeks in between the first and second dose. 

We strongly recommend that your dog be vaccinated against canine influenza 1 month prior to boarding, so that the vaccination has time to take effect before entering the kennel. If your dog is approaching the expiration date for the canine influenza, we recommend a booster prior to boarding. 

Boarding fees – $32.00 per dog per night. Family Discount-additional dogs receive a 10% discount. 


Can I make online reservations?


YES! Please follow the link below to set up your customer portal. Once you have created your account, you will be able to upload all of your vaccine records and a cute photo of your pup, sign all of our paperwork ahead of time, and request reservations for boarding, daycare or bathing services.
RESERVATIONShttps://petvacations.gingrapp.com/front_end/login/email

There is now a customer portal app. Please use invite code 882357 to access the app the first time.


Hours – Monday to Friday 9am to 5pm and Saturday 9am to 12 noon. Sunday we are here to care for your fur-babies, but we are not open to the public for pickup or drop off.

Do you fill up? Yes, we do. State holidays, weekends, school vacations and during the summer months especially, therefore, we recommend making reservations for your pet as early as possible. Don't hesitate to call for those last minute things that come up...you never know! Once we are full, we begin a waiting list for any possible future cancellations.

Boarding puppies? 
 We are VERY happy to board puppies as long as they are 4 months old and fully vaccinated. Of course, being young they need special attention so we usually keep them “up front” and keep a very close eye on them. They get fed more often, have more rest periods and get outside more often than our adult guests. Most veterinarians have recommendations regarding boarding young puppies, so please speak with your veterinarian before making a decision regarding boarding.


Do you refuse service to any particular dog breeds or intact dogs? We accept all dog breeds as long as your dog is not aggressive to people. We are happy to accommodate fearful dogs that don’t like to be touched as long as they can tolerate our being in their space to clean.
We are happy to accommodate intact animals of both genders. Please be sure to inform us if there is ANY chance your female may come into season while she is boarding with us.

What type of exercise will my dog get? We get each dog out of their runs and into our play yard at least 5 times a day to play for roughly 30 minutes. They also run and play in their runs. It is not uncommon for dogs to go home after boarding more exhausted than when they came in, as they get so much exercise while here.

When my dog comes home from boarding, he/she drinks a TON of water – don’t you give water there? We get asked this question all the time! Please rest assured that your dog has water available 24 hours a day. We’re not sure why it is, but some dogs don’t drink as much while boarding (maybe they’re like children and are having too much fun to worry about such things!) If this happens with your dog, we would encourage you to monitor how much water your dog drinks in a short amount of time because, at times, dogs drink a large amount too quickly and it causes them to throw up.

Toys – We cannot accept the following as they can be choking hazards - rawhide, rope toys and hooves. Please be aware that you may not receive any toys back.

Beds
 You are more than welcome to bring your dogs bed for them to have during their stay; however, we recommend that you bring older beds or a towel for them just in case they decide to be naughty and nibble on that designer bed! Dogs often do things while boarding that they don’t do at home. 

Dishes - Please DO NOT bring dishes, unless they are slow feeders

Is it OK if I call to check on my pet while I’m out of town? Of course! Call or text anytime to check on your pets.

What days are you closed during the year? We are c
losed to the public (but here taking care of your dogs) on Sundays, Memorial Day, Veterans Day, Labor Day, at noon the day before Thanksgiving, Thanksgiving Day, at noon on Christmas Eve, Christmas Day and at noon on New Years Eve and New Years Day.

Is someone at the kennel 24 hours a day? What happens in the case of an emergency? We do live on premise, so someone is almost always here. In an emergency, our first concern is for the well-being of your pet, so we will do what needs to be done to secure care for your pet. Our first option, if it is feasible, is to take your pet to his/her own veterinarian for care. If this is not possible, we will take them to whomever is on call. We also have a veterinary technician on staff.

Can you board my handicapped pet? In general, we board only healthy, able-bodied pets. There are some exceptions to this policy, so please speak to us prior to making a reservation if your pet has some special concerns.

My dog needs medications, can you take him/her?
 Yes, we will administer any medications your pet requires. We are able to give injections as well , so your diabetic pet is welcome here.